Uptime Public Status Page Disclaimer & Policy

This policy outlines the legal, ethical, and operational boundaries regarding the usage of public status pages created using Zunoy Uptime. It ensures transparency for page visitors and safeguards Mentcube Innovations Private Limited ("Zunoy") from liability and misuse.

• Communicate service health to end-users
• Display real-time or historical uptime/downtime data
• Build customer trust through transparency

Zunoy acts solely as the provider of the hosting infrastructure and user interface.

• Each public status page is fully managed and controlled by the respective Zunoy account holder ("Status Page Owner").
• The accuracy, relevance, and authenticity of all data, branding, and announcements presented is the sole responsibility of the Status Page Owner.
• Zunoy does not audit or cross-check each incident report or uptime metric but provides the platform and monitoring tools to support automated tracking as configured by the user.

• Uptime and incident data is collected through monitoring rules configured by the Status Page Owner.
• Zunoy is not liable for any false positives, missed downtimes, or latency in incident updates.
• End-users are advised not to rely solely on these pages for mission-critical decisions.

• Status pages may integrate with third-party services (email providers, SMS gateways, Slack, webhooks, etc.). Zunoy is not responsible for the availability, accuracy, or delivery of notifications sent by third-party services.
• Failures or delays caused by external providers are out of Zunoy’s control.

Zunoy shall not be liable for:

• Losses or damages resulting from reliance on status page data
• Delays or disruptions in page accessibility
• Third-party decisions influenced by reported uptime/downtime
• Abuse or misrepresentation by Status Page Owners

Use of public pages is strictly at your own risk.

Status Page Owners must not:

• Post misleading or fraudulent uptime/incident information
• Display offensive, harmful, or illegal content
• Infringe upon third-party copyrights or trademarks
• Use the status page to promote malware, phishing, or deceptive services
• Impersonate Zunoy or Zunoy staff in a way that implies endorsement

Violations will result in immediate suspension or removal of the status page.

• All Zunoy-provided elements (such as the footer, powered-by link, and default UI) must remain intact unless explicitly allowed in paid tiers.
• Unauthorized use of Zunoy’s name, logo, or visual identity to imply false affiliation or endorsement is strictly prohibited.

• Zunoy may track anonymous visit metrics (e.g., views, bounce rate, IP country) for performance and abuse detection.
• No personally identifiable information is collected from public page visitors unless voluntarily submitted (e.g., subscription forms).
• If a page collects subscriber emails or other contact details, the Status Page Owner is the data controller for those subscriber data; Zunoy acts as a processor and will handle such data in accordance with Zunoy’s Privacy Policy.

Refer to Zunoy’s Privacy Policy for complete details.

To report misuse or abuse of any public status page, please email support@zunoy.com or visit zunoy.com/report-abuse. Please include the status page URL and details of the issue while reaching out.

• Zunoy reserves the right to suspend or remove content and/or suspend accounts that violate this policy.
• Where practicable, Zunoy will notify the Status Page Owner and provide a reasonable opportunity to remedy the violation. For content that is illegal, harmful, or poses an immediate threat, Zunoy may act without prior notice.

We may revise this policy as needed to reflect operational, legal, or technological updates. All updates will be posted with an effective date.

This policy is governed by the laws of the Republic of India. All disputes will be subject to the jurisdiction of courts located in Bangalore, Karnataka.

Mentcube Innovations Private Limited

https://zunoy.com

Email: support@zunoy.com